Have questions regarding the new RefWorks or need some technical support? Contact our Support Team for help.
E-mail us or telephone us +1- 800-521-0600 ext. 74440 or +1-734-997-4440
Support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the new RefWorks Support Pages are available at any time.
More information about upgrading to the new RefWorks can be found at: http://www.proquest.com/go/upgrade-refworks
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Upcoming sessions and recordings
Informational webinars presented by the RefWorks Product Manager and recordings of past ones can be found at: http://www.proquest.com/go/upgrade-refworks
Our New RefWorks screencasts are available 24/7 on our YouTube Channel. Click here to begin watching.
RefWorks Citation Manager (RCM) is an app that allows users to run a simplified version of RefWorks inside of Microsoft Word. If you primarily use Word for your assignments, it is worth looking into. Some of the features include:
To learn more about RCM, visit this website: RefWorks Citation Manager (RCM) for Word
PLEASE NOTE: Starting December 2024, Refworks’ tool Write-N-Cite (WnC) will no longer be supported. WnC is a writing tool add-in for Microsoft Word. If you use this tool, you will need to upgrade to RCM.
For the most up to date information regarding the transition from Flow to the new RefWorks please visit our ProQuest RefWorks Customer Resources page.
